Posts Tagged ‘Recognition’
Wednesday, January 11th, 2012
Karen & John Sherbut, Founders of the Safe Haven Foundation.
Happy New Year! We wanted to share some great news that we recently received. You may recall that in October 2011, we participated in The Safe Haven Street Of Dreams Gala Fundraiser. Along with our trade partners Digital Lifestyles, 4 Star Electric & VanGo Artisans, Pinnacle was pleased to donate a Premiere Home Theatre Package valued at $25,000.00 for the silent auction. Karen & John Sherbut, founders of Safe Haven Foundation, sent us a wonderful letter of thanks announcing that the 2011 Gala was their most successful event yet; a record number of 700 guests attended and revenue projections were exceeded with over $250,000 in net proceeds raised. The auction in and of itself raised $135,000! We are extremely proud to team up with this incredible organization that does so much to build a better future for Calgary’s vulnerable youth. Congratulations to everyone involved in this event; we look forward to continuing to support Safe Haven’s efforts in 2012!
Tags: Calgary, Calgary charity, Recognition, Safe Haven Foundation, TRUST
Posted in News and Events, Philanthropy, Pinnacle Group, Safe Haven Foundation, TRUST, Team | Comments Off
Wednesday, August 3rd, 2011
Contemplating a renovation or custom home build can be a daunting task, especially considering the numerous organizations to choose from within the industry! There are a number of crucial questions that a client should ask each potential renovator/custom home builder; both to determine their industry experience as well as their overall company integrity.
Over the next few weeks we will be posting a comprehensive list of questions we suggest you use to determine which renovation/custom home build company will be the best ‘fit’ for your project. Of course there are many more that could be added to this list; however this will be a great place to start! These questions were compiled from the recommendations of third party consumer protection organizations including the CRHBA (Calgary Region Home Builders Association), CMHC (Canada Mortgage and Housing Corporation), Better Business Bureau (BBB) and RenoMark™. Only the most qualified and reputable companies will be able to properly answer these questions, establishing the trust necessary to have a worry-free and enjoyable renovation or new home build experience. We have provided Pinnacle Group’s answer to each of these questions to offer a benchmark of standards to look for.
Question 1: Are you a RenoMark™ Renovator?
Pinnacle Group: Yes we are! In fact Paul Klassen, Founder & GM of Pinnacle Group Renovations is one of the founding members of Calgary’s chapter which is dedicated to providing consumers with access to high quality, integral, and ethical renovation companies. As well, he has served on the RenoMark™ Council for several years, including chairing the Council in 2010-2011.
Question 2. Are you a member in good standing of the Canadian Home Builder’s Association – Calgary Region?
Pinnacle Group: We are a member in good standing and feel the CHBA/Calgary Region is supporting a well-rounded group of builder/renovator members serving the Calgary Region.
Question 3. Do you abide by the Canadian Home Builders’ Association – Calgary Region Code of Ethics?
Pinnacle Group: Yes, as a RenoMark™ Renovator we are required to abide by both the RenoMark™ Code of Ethics as well as the CHBA Code of Ethics; to date Pinnacle Group has not been in violation of, or had any unresolved consumer complaints in either RenoMark™ or CHBA’s Code of Ethics.
…Check back in a few days to see the next segment of this blog post!…
Tags: Calgary, Calgary home renovation, Calgary Renovations, Calgary Renovator, CHBA National Conference 2010, Design Studio, Green Renovation, Home Renovations, Home Renovators, Paul Klassen, Permit Masters, Pinnacle, Pinnacle Renovations, Professional Development, Recognition, Reno Calgary, RenoMark Calgary, RenoMark Pinnacle, Renovation, Renovation Companies, SAM Awards, TRUST
Posted in Better Business Bureau, CHBA Calgary Region, Hiring A Renovator Calgary, Permit Masters, Pinnacle Design Studio, Pinnacle Renovations, Professional Development, RenoGreen Tip, RenoMark, Renovation Calgary, Renovation contractor calgary, SAM Awards, TRUST | Comments Off
Monday, July 11th, 2011
Pinnacle Group has recently joined forces with Permit Masters; an innovative and forward-thinking company within our City that handles all aspects of the permit process – from application through approval!
Obtaining permits through the City can be a daunting process for Homeowners, and while Pinnacle has always handled this aspect of the renovation process for our Clients, our alliance with Permit Masters alleviates this step within our office and allows our staff to focus on the other aspects of the renovation process.
Permit Masters is a one-stop-shop for obtaining Calgary building and development permits for both commercial and residential clients. With extensive knowledge of the building industry and its bylaws, they effectively handle everything from application to approval and perform all necessary ‘in-between’ negotiations with the City. Their experience in dealing with Calgary building and development permits means they are able to manage applications and negotiations quickly and efficiently, resulting in faster approval.
Pinnacle’s partnership with Permit Masters ensures all building and development permits are properly processed and approved; our Clients are confident knowing that all aspects of their permit approvals are covered by industry professionals.
With numerous permits necessary for a single renovation project, we are thrilled with the services Permit Masters offers and look forward to enjoying their contribution to our processes!
For more information about Permit Masters and their specialized services, visit their website at http://www.permitmasters.ca/
Tags: Calgary, Calgary home renovation, Calgary Renovations, Calgary Renovator, Green Renovation, Home Renovations, Home Renovators, New Initiative, Paul Klassen, Permit Masters, Pinnacle, Pinnacle Group, Pinnacle Renovations, Professional Development, Recognition, RenoMark Pinnacle
Posted in Hiring A Renovator Calgary, New Initiative, News and Events, Permit Masters, Pinnacle Renovations, Professional Development, Renovation Calgary, Renovation contractor calgary, TRUST | Comments Off
Wednesday, May 11th, 2011
2011 BBB Business Ethics Award
There’s an excited buzz around Pinnacle Group this week! After receiving a nomination for the Better Business Bureau’s Ethics Award, Pinnacle was chosen as the winner of this prestigious Award in the Small Business category. This Award includes every business discipline across the city of Calgary so the final recipient of this Award is truly a business that stands above the rest!
Somewhat serendipitous is the fact that Paul Klassen, the founder of Pinnacle, has spent the last number of years serving on the RenoMark™ Council – including chairing the Council for the past 12 months – to ‘raise the bar’ in the renovation industry here in Calgary. To receive an award of this calibre is a testament to his efforts in contributing to this initiative.
This Award must be submitted anonymously, after which every business practice on every level is scrutinized by a rigorous judging panel. The areas that are judged include: testimonials from clients, accountability to trade/supplier payment, scrutiny of employee manuals, training policies, safety programs, corporate financial strength, corporate business processes, as well as charity involvement.
The reputation of the renovation industry has certainly had its challenges in the past; for a Renovator to win this Award is a testament to the fact that the original initiative by RenoMark members has achieved its mandate as this Award recognizes one of its founding members.
To view BBB’s press release, please visit their website at http://calgary.bbb.org/article/local-businesses-honoured-for-exceptional-business-practices-at-bbbs-business-ethics-awards-27124
We would like to take this opportunity to thank our incredible Staff, Suppliers and esteemed Clients; this absolutely, unequivocally could not have been achieved without all of you!
The Pinnacle Team!
Tags: Calgary Renovator, Pinnacle Group, Recognition, RenoMark Calgary, TRUST
Posted in Better Business Bureau, CHBA Calgary Region, Pinnacle Renovations, RenoMark | Comments Off
Friday, April 29th, 2011
Barry Johnson, Operations Manager
There have been some exciting changes around the Pinnacle office recently! Two of our key Team Members have recently changed positions within our company, bringing their involvement in our process to a whole new level!
Barry Johnson, formerly our Production Manager, has taken on a new set of responsibilities to become our Operations Manager! Barry comes from a background heavily involved in customer relations; he was a partner in a retail chain for 10 years before becoming a Service Technician at Morrison Homes. After 6 years with Morrison he joined the Pinnacle Team and has been an integral part ever since! Since joining Pinnacle in 2006, he has been involved in the conception and implementation of numerous processes; as well as daily involvement with staff, clients and trade partners. His honesty, steady character and natural problem solving skills have made him an ideal candidate for upper management. Barry’s new role will see him stepping into the supervision of all areas of the company, and will give him an even greater ability to implement positive changes moving forward.
Jeff Moss, Renovation Consultant
Jeff Moss is moving from his current position of Site Supervisor to become our newest Renovation Consultant, and will be entering the fast-paced world of sales! Jeff formerly owned a residential painting company, and has extensive industry knowledge as well as outstanding charisma with staff and clients alike. After joining Pinnacle in 2008, Jeff immediately began shining as an incredible over-achiever and go-getter. Always going above & beyond to ensure our clients are thrilled with their completed renovation, Jeff has proved himself to be a natural people-person, and is sure to be a perfect fit in the Sales Team! Jeff’s new position will see him involved in fine-tuning our current processes, as well as collaborating to implement positive changes in the future.
Congratulations, Barry and Jeff on your exciting new positions! We look forward to your success in these new roles in the days ahead!
Tags: Calgary, Calgary home renovation, Calgary Reno Tour, Calgary Renovations, Calgary Renovator, Design Studio, Home Renovations, Home Renovators, New Initiative, Pinnacle, Pinnacle Group, Pinnacle Renovations, Professional Development, Recognition, Reno Calgary, Renovation, TRUST
Posted in Hiring A Renovator Calgary, News and Events, Pinnacle Design Studio, Pinnacle Renovations, Professional Development, Renovation Calgary, Renovation contractor calgary, TRUST | No Comments »
Thursday, March 31st, 2011
The Pinnacle Group has recently been nominated for the Better Business Bureau’s Business Ethics Awards! These awards are offered in 4 categories; Small Business (25 or less employees), Medium Business (26 to 75 employees), Large Business (76 or more employees) and Non Profit/Charity.
The awards are designed to recognize trustworthy businesses and organizations that display ethical leadership in our community; nominations are received anonymously, and candidates are evaluated by an independent panel of judges from the business and academic communities. The following criteria are used to determine the recipients of these respected awards:
- Ethical practices surrounding customer/supplier relationships
- History and reputation of ethical practices in the community
- Marketing, advertising, communications, and sales practices
- Employee training and staff policies
- Evidence of financial responsibility
The 2011 Business Ethics Awards will be held on Wednesday, May 4th at the Westin Calgary. We sincerely wish each nominee the very best in the award presentation!
Tags: Calgary, Calgary home renovation, Calgary Renovations, Calgary Renovator, CHBA National Conference 2010, Home Renovations, Home Renovators, Paul Klassen, Recognition, RenoMark Pinnacle, TRUST
Posted in CHBA Calgary Region, Hiring A Renovator Calgary, News and Events, Pinnacle Renovations, Renovation Calgary, Renovation contractor calgary, TRUST | No Comments »
Saturday, March 26th, 2011
Pinnacle will be launching another new initiative the beginning of April, designed to provide visiting guests a chance to view a renovation currently underway! We will be opening up a few homes under construction at varying stages in the renovation process, giving you an opportunity to tour the project! Our knowledgeable Renovation Consultants, as well as a number of our skilled Trade Partners will be on hand to answer your questions.
This mid-construction Tour gives you a chance to see all the newest building technologies, energy efficiency initiatives, and the latest construction methods which are all hidden ‘behind the drywall’ in a typical showhome. We’re opening up these homes for you to see all those trade ‘secrets’ before we close up the walls!
Come join us for a tour of one of our current projects; view before pictures and 3D plans of the renovation changes, enjoy complimentary Tim Horton’s coffee and donuts, and ask your various questions to members of our experienced Team!
Our first tour will be held Saturday April 9th, from 10:00am-3:00pm in Lake Bonavista. For address and directions please call our office at: 403-720-8789. We look forward to seeing you there…!
Tags: Calgary, Calgary home renovation, Calgary Reno Tour, Calgary Renovations, Calgary Renovator, Home Renovations, Home Renovators, House Party, New Initiative, Paul Klassen, Pinnacle, Pinnacle Group, Pinnacle Renovations, Professional Development, Recognition, Reno Calgary, RenoMark Calgary, RenoMark Pinnacle, Renovation, Renovation Companies, TRUST
Posted in Hiring A Renovator Calgary, New Initiative, News and Events, Pinnacle Renovations, Professional Development, Renovation Calgary, Renovation contractor calgary, TRUST | No Comments »
Tuesday, November 9th, 2010
This time of year elicits excitement & a flurry of activity as builders and renovators across the city finalize their entries for the Sales and Marketing (SAM) Awards. The SAM Awards are often viewed as the Oscars of the building community; understandably a lot of preparation goes into selecting the ‘award-worthy’ entries. Each builder/renovator carefully selects their best projects to showcase their company’s expertise; basements, bathrooms, additions, custom homes… there’s a category for them all.
This year Pinnacle has a number of projects we are especially proud of, and we’re in the final stages of compiling our photographs and project details for admission. Although it’s always an honour to showcase a silver goose as a winner of an award, competition is tight and there are typically numerous applicants in each category. Judges often have a difficult time choosing between the various entries, and to help make their job a little easier, last year an additional piece of information was required for each admission. Based on suggestions from the board of directors, as well as numerous Renomark members, client comments now accompany each renovation entry in order to give a truer reflection of the company in question. The better the customer experience, the more likely they will be to refer and positively review their renovator!
Pinnacle has always maintained referrals as our number one marketing tool; we passionately believe that a satisfied client is the best form of advertising available. We choose to endear our clients to us, and trust that they will refer their friends & family; 95% of them do, and they often even return again themselves!
We will be looking forward to attending the SAM Awards gala in April, and sincerely wish all participants in both the building and renovating entries the best of luck!
Tags: Calgary, Calgary home renovation, Calgary Reno Tour, Calgary Renovations, Calgary Renovator, CHBA National Conference 2010, Home Renovations, Home Renovators, Paul Klassen, Pinnacle, Pinnacle Group, Pinnacle Renovations, Professional Development, Recognition, Reno Calgary, RenoMark Calgary, RenoMark Pinnacle, Renovation, Renovation Companies, SAM Awards, TRUST
Posted in CHBA Calgary Region, News and Events, Pinnacle Renovations, Renovation Calgary, SAM Awards | No Comments »
Saturday, June 5th, 2010
On May 20th, Pinnacle Group hosted a gathering at Paul & Elaine Klassen’s residence to celebrate our dear colleague & friend Mary Wallace who will be heading out east to embark on a new adventure with her family!
Many of our fabulous previous clients & trades came out to wish her well and share their appreciation for her valued interior design talents and the tremendous contributions she made to many Pinnacle projects over the years! It was a great evening filled with delicious food, fabulous conversation and extensive reminiscing!
We have appreciated her commitment, and will sincerely miss her vibrant and genuine demeanor but look forward to staying in touch! All the best Mary!
Tags: Paul Klassen, Pinnacle Group, Recognition
Posted in News and Events | No Comments »
Monday, March 15th, 2010
Fall marks the season when we submit our applications for the upcoming year’s SAM Awards. It is an extensive process but well worth the effort! In early March the finalists in over 50 categories are announced. The SAM Awards celebrate the most creative and professional work in the Calgary home building industry.
Originally, the “Sales & Marketing”(SAM) Awards were created by the Canadian Home Builders Association/Calgary Region to recognize quality products and accomplishments. However, the SAM Awards have evolved over 23 years and now recognize not only sales & marketing excellence but all aspects of the Calgary housing industry. For a detailed history on the evolution of these awards visit the History section of the Sam Awards website www.samawards.com.
From renovators, builders, developers, trades, suppliers of products to service providers, the SAM Awards feed the industry’s competitive and innovative spirit, helping to raise the bar of excellence for the consumer.
Following a tradition of excellence, we are thrilled to announce that for 2009 we have again been nominated as finalists in several categories including:
- Best Home Renovation (with Addition)
- Best Renovator’s Choice Renovation
- Best Basement Renovation
- Best Direct Mail Piece (x3) – Marketing & Advertising
We are also proud of our past years of recognition, including being recognized as the 2006 Renovator of the Year! To see our extensive list of SAM awards we have won in past years, visit the Awards section of our website.
Each and every year we share our successes with our valued team of skilled trades, suppliers, vendors and staff and sincerely thank them for their committed and talented efforts on all Pinnacle projects!
We are looking forward to the Gala on Saturday April 17th, 2010 where the 2009 winners will be announced and we will let you know the results soon after!
Tags: Pinnacle, Recognition, SAM Awards
Posted in SAM Awards | No Comments »
