Screen Shot 2010 02 15 At 10 27 42 Pm 250x300Whether dealing with a renovator, or just going about our lives as usual, trust is perhaps the most important ingredient in our personal or business relationships.

When was the last time you heard someone say “Trust Me”? Did it make you want to trust them? Probably not. We tend to have a lot more faith in people that don’t ask to be trusted. People who just do things that prove they are worthy of trust.

And trust has two parts to the equation. For a person to be truly trustworthy, they must be a person of integrity to have earned trust, and they must be able to get the required job done.

If your best friend, a person you trust implicitly, is an accountant; you probably would not trust them to give you a root canal! When you trust someone, you wouldn’t be so foolish as to count on them to perform a task they were not capable of, would you? But misplaced trust is all too common.

That is probably why there has been an entire cottage industry built on cleaning up after poor renovators. With TV shows like Holmes on Homes, and the abundance of media attention on homeowners who have been burned by renovators with shady business practices, the message keeps coming across to be careful about who you hire.

No matter what the job is that you need done, in whatever industry is represented, why do so many people take the perceived easy way out? A quick decision made on the basis of price or convenience could turn out to be inconvenient and incredibly costly down the road. Here are a few tips to make your life just a little more painless.

  1. When researching a company or an individual to see if they have earned the right to be trusted, one of the first things to look for is a sense of establishment. Has the company gone to great lengths to create permanence in their image? Are they easy to track down and find their place of business? The last thing you want is a fly-by-night outfit skipping out with funds before a project is complete, and unfortunately it happens every day in many industries.
  2. What is their reputation like? How easy is it to find information about their business online? Again, a company that has gone to work to be accessible, above board and legitimate in their efforts to communicate with past, present and potential clients indicates a desire to please.
  3. Finally, and perhaps most importantly; once you have narrowed down the type of company you believe can fill the scope of your needs, interview them. Do you ‘click’ with them? Are they the best people for the job? It is amazing how easy it is to get a sense whether they are the right company for you and you are the right client for them.

By following these steps, you can make the best decision possible using your head and your heart, and not just one or the other.

A wonderful result of trust is that in the fast paced world we live in, it is the one ingredient that once established, can make a process move along quickly. Trust creates synergy and understanding, attributes that are not present when there is distrust in the mix.

Yes, trust takes commitment and effort to establish, and you can generally tell when a company is committed to a strong relationship with their clients. We hope that this blog has given you a few simple insights to make your next decision easier and based on the things that matter.

© Pinnacle Group – Renovations by Design Ltd.