Pinnacle Renovations | Home Dev Test
a

We Transform Homes with a Hassle-Free Process

Ensuring Guaranteed Start date, Completion date, and Cost.

All Centered Around Your Utmost Satisfaction

Pinnacle Renovations | Home Dev Test

The Pinnacle Difference

As Calgary’s trusted Renovator and Custom Home Builder, Pinnacle Group Renovations has made it a mandate to raise the bar in providing consumers with honest, ethical and transparent business practices in an industry that all too often gets a bad rap. Pinnacle is the only RenoMark™ Builder to guarantee your start date, completion date, and cost. Pinnacle’s SCC 3-Way Guarantee™, simply ensures that the most significant consumer concerns surrounding Home Renovations and Custom Home Builds, voiced by independent industry studies, are unequivocally addressed and are put in writing (some conditions apply). 

For the past 25 years, Pinnacle Group Renovations has consistently built a track record of satisfied clients through eight (8) distinct steps that foster a customer experience based on TRUST. 

We focus on the family first; specifically, how each of them wish to live in their home both today, and in the future. Our vision is to positively affect people’s lives through our proprietary Design + Build process with a culture of empathy, integrity, and sincere care for each family member.

Paul Klassen | CEO

The Pinnacle Difference

Pinnacle Renovations | Home Dev Test
As Calgary’s trusted Renovator and Custom Home Builder, Pinnacle Group Renovations has made it a mandate to raise the bar in providing consumers with honest, ethical and transparent business practices in an industry that all too often gets a bad rap. Pinnacle is the only RenoMark™ Builder to guarantee your start date, completion date, and cost. Pinnacle’s SCC 3-Way Guarantee™, simply ensures that the most significant consumer concerns surrounding Home Renovations and Custom Home Builds, voiced by independent industry studies, are unequivocally addressed and are put in writing (some conditions apply). 

For the past 25 years, Pinnacle Group Renovations has consistently built a track record of satisfied clients through eight (8) distinct steps that foster a customer experience based on TRUST. 

We focus on the family first; specifically, how each of them wish to live in their home both today, and in the future. Our vision is to positively affect people’s lives through our proprietary Design + Build process with a culture of empathy, integrity, and sincere care for each family member.

Paul Klassen | CEO

The Pinnacle Difference

Pinnacle Renovations | Home Dev Test

As Calgary’s trusted Renovator and Custom Home Builder, Pinnacle Group Renovations has made it a mandate to raise the bar in providing consumers with honest, ethical and transparent business practices in an industry that all too often gets a bad rap. Pinnacle is the only RenoMark™ Builder to guarantee your start date, completion date, and cost. Pinnacle’s SCC 3-Way Guarantee™, simply ensures that the most significant consumer concerns surrounding Home Renovations and Custom Home Builds, voiced by independent industry studies, are unequivocally addressed and are put in writing (some conditions apply). 

For the past 25 years, Pinnacle Group Renovations has consistently built a track record of satisfied clients through eight (8) distinct steps that foster a customer experience based on TRUST. 

We focus on the family first; specifically, how each of them wish to live in their home both today, and in the future. Our vision is to positively affect people’s lives through our proprietary Design + Build process with a culture of empathy, integrity, and sincere care for each family member.

Paul Klassen | CEO

Home Renovation Services at A Glance

Whether you are looking for upscale complete home renovations, a one of a kind custom built home, or perhaps a room specific renovation such as a kitchen, basement, bathroom & ensuite or custom cabinetry and millwork built-ins; Pinnacle Group is the home renovation company that offers a full range of Design-Build services to suit your needs.

Our proprietary Design Discovery Process is designed to reveal the motivation for your home transformation project so we can better understand not just what you want to do to your house, but more importantly, how you want to live in your home. That Discovery process is brought about by one of our many Free Resources; we invite you to download our DNA Document, which has a list of questions designed to bring to light the right answers for you and your family.

Choosing Pinnacle for high end home renovations in Calgary, means you will be surrounded by our team of architects, interior designers, production staff, trades, administrators, and Renovation Consultants who are not only dedicated to serving your family, but who have a history of stellar Customer Reviews for their Design-Build remodeling Calgary projects. The intent of Pinnacle’s entire process is to leave no stone left unturned; such that this level of planning prior to the start of any renovation or custom home build, mitigates unforeseen costs and project delays. That focus of mitigating ballooning timelines and cost overruns resulted in the creation of our proprietary SCC 3 – Way Gurantee

Home Renovation Services at A Glance

Whether you are looking for upscale complete home renovations, a one of a kind custom built home, or perhaps a room specific renovation such as a kitchen, basement, bathroom & ensuite or custom cabinetry and millwork built-ins; Pinnacle Group is the home renovation company that offers a full range of Design-Build services to suit your needs.

Our proprietary Design Discovery Process is designed to reveal the motivation for your home transformation project so we can better understand not just what you want to do to your house, but more importantly, how you want to live in your home. That Discovery process is brought about by one of our many Free Resources; we invite you to download our DNA Document, which has a list of questions designed to bring to light the right answers for you and your family.

Choosing Pinnacle for high end home renovations in Calgary, means you will be surrounded by our team of architects, interior designers, production staff, trades, administrators, and Renovation Consultants who are not only dedicated to serving your family, but who have a history of stellar Customer Reviews for their Design-Build remodeling Calgary projects. The intent of Pinnacle’s entire process is to leave no stone left unturned; such that this level of planning prior to the start of any renovation or custom home build, mitigates unforeseen costs and project delays. That focus of mitigating ballooning timelines and cost overruns resulted in the creation of our proprietary SCC 3 – Way Gurantee

We Design it. We Build it. You Love it. 

Our proven Building Planning Process removes many of the hassles, headaches, and disappointments associated with home remodeling projects. From beginning to end, we take care of ALL the details: Design, Build, Project Management, Financing, and so much more. Through every step of your renovation or custom build, our objective is to truly be your Trusted Advisor so you know what to expect and can be as prepared and informed as possible. The end result is for you and your family to be delighted with the final results as you move into your new home or renovated spaces.

At the completion of our projects, a third-party customer interview is conducted to gather valuable insight from our clients. We then use this information to fine-tune our Building Planning Process to continuously learn and make improvements; staying true to our commitment to delivering the very best customer experience possible.

Our success is built on: 

PREPARATION
View More
Designers and Build teams work in unison, eliminating the confusion and problems associated with the old-school home remodeling ensuring budgets actually align with final designs.
h
COMMUNICATION
View More
We continually communicate with each other – and with you – throughout both the Design and Build process. Regular check-ins and status updates along with our Builder Trend customer portal gives you peace of mind, and confidence throughout the renovation or build journey.
}
EXECUTION
View More
We work with a seasoned management and ownership team, and carefully vetted trades and suppliers to then expedite your project as efficiently and seamlessly as possible, with an absolute commitment to deliver on our promises.

We Design it. We Build it. You Love it. 

Our proven Building Planning Process removes many of the hassles, headaches, and disappointments associated with home remodeling projects. From beginning to end, we take care of ALL the details: Design, Build, Project Management, Financing, and so much more. Through every step of your renovation or custom build, our objective is to truly be your Trusted Advisor so you know what to expect and can be as prepared and informed as possible. The end result is for you and your family to be delighted with the final results as you move into your new home or renovated spaces.

At the completion of our projects, a third-party customer interview is conducted to gather valuable insight from our clients. We then use this information to fine-tune our Building Planning Process to continuously learn and make improvements; staying true to our commitment to delivering the very best customer experience possible.

Our success is built on: 

PREPARATION
View More
Designers and Build teams work in unison, eliminating the confusion and problems associated with the old-school home remodeling ensuring budgets actually align with final designs.
h
COMMUNICATION
View More
We continually communicate with each other – and with you – throughout both the Design and Build process. Regular check-ins and status updates along with our Builder Trend customer portal gives you peace of mind, and confidence throughout the renovation or build journey.
}
EXECUTION
View More
We work with a seasoned management and ownership team, and carefully vetted trades and suppliers to then expedite your project as efficiently and seamlessly as possible, with an absolute commitment to deliver on our promises.

The Way We Do Things

The Way We Do Things

Pinnacle Renovations | Home Dev Test

01.

Conversations and In-Home Consultation

Every Design-Build project starts with a conversation to learn about you, and what you’re envisioning for your home. If we both think we might be a good fit, we’ll schedule a complimentary in-home consultation to learn more about each other and confirming we are on the same page with expectations. 

At this meeting, we discuss your vision for your home, the scope of your project, timelines, budget, and our Design and Discovery process. When we identify we are a fit, we move to the first step in creating an amazing design for you and your family.

02.

Design Discovery

Once we have an approved Design and/or Architectural Retainer Agreement, we place your project in our queue and schedule the first Design Discovery meeting at your home. We’re excited to begin, and we hope you are too!

During this meeting, we’ll measure and take pictures of the space for your project. We’ll also discuss details, materials, and your preferences in more depth, including your answers to the design questionnaire in our DNA Document.

After this, we’ll create the initial 2D plans, inspiration and mood boards, and if desired,  3D plans, and we’ll present them to you in our boardroom on our big screen TV for a truly immersive experience.

We then give your designs to take home to review, then meet back to continue to massage and modify your designs and project blueprints until you are absolutely delighted with the outcome.

 

Pinnacle Renovations | Home Dev Test
Pinnacle Renovations | Home Dev Test

03.

The Trade Walkthrough Meeting

Once we have designs finalized and the entire project scope has been developed and agreed upon, we are now ready to bring our trades together and compile your Guaranteed cost proposal for your review.

This Trade & Supplier “Walk Through” in your home is a vital part of our process because we problem-solve with all trades in your home; meaning we discover the most efficient way to renovate your home and completely removes cost surprises once we begin construction. It’s all part of our  proprietary SCC 3-Way Guarantee.

To summarize the above, we take the time and resources BEFORE your project starts to ensure every detail is prepared.

This now leads us to our next step which is compiling your project costs; with Pinnacle, your project cost is guaranteed vs the stories we have all heard of ballooning costs at the end of your project. It’s part of the reason we continue to score a 0.82 NPS/Net Promoter Score from our 3rd Party customer reviews.

04.

Guaranteed Project Cost Proposal

Once we have collaborated with our trades and suppliers, we provide an intensely detailed and Guaranteed project cost proposal of every single detail of your project. This includes each product specification right down to the skew number of items like your faucets; this simply means there are no surprises with our Guaranteed project cost proposal; all made possible via our SCC 3-Way Guarantee.

We also break out any areas from that cost proposal that you would like to consider as OPTIONS. As an example; you may not know for certain if you want to do your basement or an upper ensuite now or in a subsequent phase; so we break that bundled price out for you. This simply means you are always in control of your final project investment and can choose to include OPTIONS, or save one or all of them for your next phase.

Once final decisions are made on what you would like to include in this phase, and documentation is approved and your project deposit is received, we move on to the exciting shopping & selections stage!

 

Pinnacle Renovations | Home Dev Test
Pinnacle Renovations | Home Dev Test

05.

Selections and Project Start!

Once project approvals are in place, a flurry of activity begins which includes creating a Calendar on our customer portal (BuilderTrend) which guarantees your start and completion dates.

We now schedule the pre-project walkthrough to ensure you and your home are ready when our Team arrives on our guaranteed start date. We also have the entire rolodex of services to provide you including; de-cluttering, movers and storage services, short term rental contacts, or setting you up for success if you plan to occupy your home during renovations.

Your designer you have worked with all along, will now schedule the exciting shopping appointments at our vetted and approved suppliers. This crucial step begins with items referred to as ‘Critical Path’ selections first, then every other detail including appliances, cabinets, lighting fixtures, countertops, wall finishes, tile patterns, and floor coverings, right down to every single detail; as our jobsite signage says…Relax and leave those details to us, that’s what you hired us for!

With the Critical Path items selected, construction can now start and precisely on our Guaranteed completion date, you’ll be moving in and loving your newly renovated home!

06.

How we do things for Warranty and Post-Project Service

Pinnacle Group’s comprehensive Two-Year Warranty Package includes the RenoMark™ Warranty for renovations and a New Home Warranty program for custom homes, as well as Pinnacle Group’s commitment to structural and aesthetic warranties. This includes 60 day, 12 month and 24 month follow up inspections and subsequent repairs, as well as a Five Year Structural Warranty on foundations and all engineered components.

Included in Pinnacle’s Warranty Manual is a simple ‘one-call’ phone number to our Warranty Manager for any questions or concerns that may arise between our Warranty walk through anniversaries. The entire Warranty Manual is provided for you upon final completion walk through of your renovation or custom home.

At our 60 day follow up; we provide maintenance training as well as a presentation of our optional Concierge Services on all aspects of your home. These tips as well as optional services are designed to maintain the aesthetics, as well as protect the structural components, so that strong resale values are retained on your home.

On the 12 and 24 month anniversary from possession date, we will contact you and conduct another complete walk through; if necessary, any corrections will be completed after this inspection.

Pinnacle Renovations | Home Dev Test

01.

Pinnacle Renovations | Home Dev Test

Conversations and In-Home Consultation

Every Design-Build project starts with a conversation to learn about you, and what you’re envisioning for your home. If we both think we might be a good fit, we’ll schedule a complimentary in-home consultation to learn more about each other and confirming we are on the same page with expectations. 

At this meeting, we discuss your vision for your home, the scope of your project, timelines, budget, and our Design and Discovery process. When we identify we are a fit, we move to the first step in creating an amazing design for you and your family.

02.

Pinnacle Renovations | Home Dev Test

Design Discovery

Once we have an approved Design and/or Architectural Retainer Agreement, we place your project in our queue and schedule the first Design Discovery meeting at your home. We’re excited to begin, and we hope you are too!

During this meeting, we’ll measure and take pictures of the space for your project. We’ll also discuss details, materials, and your preferences in more depth, including your answers to the design questionnaire in our DNA Document.

After this, we’ll create the initial 2D plans, inspiration and mood boards, and if desired,  3D plans, and we’ll present them to you in our boardroom on our big screen TV for a truly immersive experience.

We then give your designs to take home to review, then meet back to continue to massage and modify your designs and project blueprints until you are absolutely delighted with the outcome.

 

03.

Pinnacle Renovations | Home Dev Test

The Trade Walkthrough Meeting

Once we have designs finalized and the entire project scope has been developed and agreed upon, we are now ready to bring our trades together and compile your Guaranteed cost proposal for your review.

This Trade & Supplier “Walk Through” in your home is a vital part of our process because we problem-solve with all trades in your home; meaning we discover the most efficient way to renovate your home and completely removes cost surprises once we begin construction. It’s all part of our  proprietary SCC 3-Way Guarantee.

To summarize the above, we take the time and resources BEFORE your project starts to ensure every detail is prepared.

This now leads us to our next step which is compiling your project costs; with Pinnacle, your project cost is guaranteed vs the stories we have all heard of ballooning costs at the end of your project. It’s part of the reason we continue to score a 0.82 NPS/Net Promoter Score from our 3rd Party customer reviews.

04.

Pinnacle Renovations | Home Dev Test

Guaranteed Project Cost Proposal

Once we have collaborated with our trades and suppliers, we provide an intensely detailed and Guaranteed project cost proposal of every single detail of your project. This includes each product specification right down to the skew number of items like your faucets; this simply means there are no surprises with our Guaranteed project cost proposal; all made possible via our SCC 3-Way Guarantee.

We also break out any areas from that cost proposal that you would like to consider as OPTIONS. As an example; you may not know for certain if you want to do your basement or an upper ensuite now or in a subsequent phase; so we break that bundled price out for you. This simply means you are always in control of your final project investment and can choose to include OPTIONS, or save one or all of them for your next phase.

Once final decisions are made on what you would like to include in this phase, and documentation is approved and your project deposit is received, we move on to the exciting shopping & selections stage!

 

05.

Pinnacle Renovations | Home Dev Test

Selections and Project Start!

Once project approvals are in place, a flurry of activity begins which includes creating a Calendar on our customer portal (BuilderTrend) which guarantees your start and completion dates.

We now schedule the pre-project walkthrough to ensure you and your home are ready when our Team arrives on our guaranteed start date. We also have the entire rolodex of services to provide you including; de-cluttering, movers and storage services, short term rental contacts, or setting you up for success if you plan to occupy your home during renovations.

Your designer you have worked with all along, will now schedule the exciting shopping appointments at our vetted and approved suppliers. This crucial step begins with items referred to as ‘Critical Path’ selections first, then every other detail including appliances, cabinets, lighting fixtures, countertops, wall finishes, tile patterns, and floor coverings, right down to every single detail; as our jobsite signage says…Relax and leave those details to us, that’s what you hired us for!

With the Critical Path items selected, construction can now start and precisely on our Guaranteed completion date, you’ll be moving in and loving your newly renovated home!

06.

Pinnacle Renovations | Home Dev Test

How we do things for Warranty and Post-Project Service

Pinnacle Group’s comprehensive Two-Year Warranty Package includes the RenoMark™ Warranty for renovations and a New Home Warranty program for custom homes, as well as Pinnacle Group’s commitment to structural and aesthetic warranties. This includes 60 day, 12 month and 24 month follow up inspections and subsequent repairs, as well as a Five Year Structural Warranty on foundations and all engineered components.

Included in Pinnacle’s Warranty Manual is a simple ‘one-call’ phone number to our Warranty Manager for any questions or concerns that may arise between our Warranty walk through anniversaries. The entire Warranty Manual is provided for you upon final completion walk through of your renovation or custom home.

At our 60 day follow up; we provide maintenance training as well as a presentation of our optional Concierge Services on all aspects of your home. These tips as well as optional services are designed to maintain the aesthetics, as well as protect the structural components, so that strong resale values are retained on your home.

On the 12 and 24 month anniversary from possession date, we will contact you and conduct another complete walk through; if necessary, any corrections will be completed after this inspection.

01.

Conversations and In-Home Consultation

Pinnacle Renovations | Home Dev Test
Read More
Every Design-Build project starts with a conversation to learn about you, and what you’re envisioning for your home. If we both think we might be a good fit, we’ll schedule a complimentary in-home consultation to learn more about each other and confirming we are on the same page with expectations. 

At this meeting, we discuss your vision for your home, the scope of your project, timelines, budget, and our Design and Discovery process. When we identify we are a fit, we move to the first step in creating an amazing design for you and your family.

02.

Design Discovery

Pinnacle Renovations | Home Dev Test
Read More
Once we have an approved Design and/or Architectural Retainer Agreement, we place your project in our queue and schedule the first Design Discovery meeting at your home. We’re excited to begin, and we hope you are too!

During this meeting, we’ll measure and take pictures of the space for your project. We’ll also discuss details, materials, and your preferences in more depth, including your answers to the design questionnaire in our DNA Document.

After this, we’ll create the initial 2D plans, inspiration and mood boards, and if desired,  3D plans, and we’ll present them to you in our boardroom on our big screen TV for a truly immersive experience.

We then give your designs to take home to review, then meet back to continue to massage and modify your designs and project blueprints until you are absolutely delighted with the outcome.

03.

The Trade Walkthrough Meeting

Pinnacle Renovations | Home Dev Test
Read More
Once we have designs finalized and the entire project scope has been developed and agreed upon, we are now ready to bring our trades together and compile your Guaranteed cost proposal for your review.

This Trade & Supplier “Walk Through” in your home is a vital part of our process because we problem-solve with all trades in your home; meaning we discover the most efficient way to renovate your home and completely removes cost surprises once we begin construction. It’s all part of our proprietary SCC 3-Way Guarantee.

To summarize the above, we take the time and resources BEFORE your project starts to ensure every detail is prepared.

This now leads us to our next step which is compiling your project costs; with Pinnacle, your project cost is guaranteed vs the stories we have all heard of ballooning costs at the end of your project. It’s part of the reason we continue to score a 0.82 NPS/Net Promoter Score from our 3rd Party customer reviews.

04.

Guaranteed Project Cost Proposal

Pinnacle Renovations | Home Dev Test
Read More
Once we have collaborated with our trades and suppliers, we provide an intensely detailed and Guaranteed project cost proposal of every single detail of your project. This includes each product specification right down to the skew number of items like your faucets; this simply means there are no surprises with our Guaranteed project cost proposal; all made possible via our SCC 3-Way Guarantee.

We also break out any areas from that cost proposal that you would like to consider as OPTIONS. As an example; you may not know for certain if you want to do your basement or an upper ensuite now or in a subsequent phase; so we break that bundled price out for you. This simply means you are always in control of your final project investment and can choose to include OPTIONS, or save one or all of them for your next phase.

Once final decisions are made on what you would like to include in this phase, and documentation is approved and your project deposit is received, we move on to the exciting shopping & selections stage!

 

05.

Selections and Project Start!

Pinnacle Renovations | Home Dev Test
Read More
Once project approvals are in place, a flurry of activity begins which includes creating a Calendar on our customer portal (BuilderTrend) which guarantees your start and completion dates.

We now schedule the pre-project walkthrough to ensure you and your home are ready when our Team arrives on our guaranteed start date. We also have the entire rolodex of services to provide you including; de-cluttering, movers and storage services, short term rental contacts, or setting you up for success if you plan to occupy your home during renovations.

Your designer you have worked with all along, will now schedule the exciting shopping appointments at our vetted and approved suppliers. This crucial step begins with items referred to as ‘Critical Path’ selections first, then every other detail including appliances, cabinets, lighting fixtures, countertops, wall finishes, tile patterns, and floor coverings, right down to every single detail; as our jobsite signage says…Relax and leave those details to us, that’s what you hired us for!

With the Critical Path items selected, construction can now start and precisely on our Guaranteed completion date, you’ll be moving in and loving your newly renovated home!

 

06.

Selections and Project Start!

Pinnacle Renovations | Home Dev Test
Read More
Pinnacle Group’s comprehensive Two-Year Warranty Package includes the RenoMark™ Warranty for renovations and a New Home Warranty program for custom homes, as well as Pinnacle Group’s commitment to structural and aesthetic warranties. This includes 60 day, 12 month and 24 month follow up inspections and subsequent repairs, as well as a Five Year Structural Warranty on foundations and all engineered components.

Included in Pinnacle’s Warranty Manual is a simple ‘one-call’ phone number to our Warranty Manager for any questions or concerns that may arise between our Warranty walk through anniversaries. The entire Warranty Manual is provided for you upon final completion walk through of your renovation or custom home.

At our 60 day follow up; we provide maintenance training as well as a presentation of our optional Concierge Services on all aspects of your home. These tips as well as optional services are designed to maintain the aesthetics, as well as protect the structural components, so that strong resale values are retained on your home.

On the 12 and 24 month anniversary from possession date, we will contact you and conduct another complete walk through; if necessary, any corrections will be completed after this inspection.

We’re here to assist you in two more ways

We’re here to assist you in two more ways

We’re here to assist you in two more ways

See What Our Clients are saying

See What Our Clients are saying

See What Our Clients are saying

Why Do We Depend on a Third-Party to Gather Reviews From Our Clients?

A Vision for Responsibility & Accountability

Paul Klassen, Founder of Pinnacle Group, prioritizes understanding and supporting client families’ needs. He’s driven to create unique, supportive spaces and fosters a culture centered on strong family values. Pinnacle’s entire team shares this commitment to delivering top-notch experiences, validated by third-party reviews from Client Insight Inc. since 2004. These assessments drive continual improvement, inform management, and shape Pinnacle’s corporate ethos. The feedback also informs training for employees, suppliers, and trades, underscoring Pinnacle’s dedication to an exceptional client experience and customer loyalty.
Pinnacle Renovations | Home Dev Test

Why Do We Depend on a Third-Party to Gather Reviews From Our Clients?

A Vision for Responsibility & Accountability

Pinnacle Renovations | Home Dev Test

Paul Klassen, Founder of Pinnacle Group, prioritizes understanding and supporting client families’ needs. He’s driven to create unique, supportive spaces and fosters a culture centered on strong family values. Pinnacle’s entire team shares this commitment to delivering top-notch experiences, validated by third-party reviews from Client Insight Inc. since 2004. These assessments drive continual improvement, inform management, and shape Pinnacle’s corporate ethos. The feedback also informs training for employees, suppliers, and trades, underscoring Pinnacle’s dedication to an exceptional client experience and customer loyalty.

Why Do We Depend on a Third-Party to Gather Reviews From Our Clients?

A Vision for Responsibility & Accountability

Pinnacle Renovations | Home Dev Test

Paul Klassen, Founder of Pinnacle Group, prioritizes understanding and supporting client families’ needs. He’s driven to create unique, supportive spaces and fosters a culture centered on strong family values. Pinnacle’s entire team shares this commitment to delivering top-notch experiences, validated by third-party reviews from Client Insight Inc. since 2004. These assessments drive continual improvement, inform management, and shape Pinnacle’s corporate ethos. The feedback also informs training for employees, suppliers, and trades, underscoring Pinnacle’s dedication to an exceptional client experience and customer loyalty.

 Our Memberships

Pinnacle Renovations | Home Dev Test
Pinnacle Renovations | Home Dev Test
Pinnacle Renovations | Home Dev Test
Pinnacle Renovations | Home Dev Test
Pinnacle Renovations | Home Dev Test

 “Always Delight Your Customers”

WARREN BUFFETT

Customer-Focused Approach
Paul is dedicated to ensuring his team is always up to date with the latest renovation trends and building code developments. Paul has pivoted with a shift in thinking, breaking away from the typical focus on Awards scored by peers, to NPS/Net Promoter Scores which are scored by the actual customer. To quote Warren Buffet (in NPS layman terms); “Always delight your customer.”
Resulting in Calendar years 2020-2023 landing at an industry-leading NPS score of 0.84.
Our journey with 3rd party Client Insight was not one of instant success; Pinnacle first opened our database to their interview process in 2004…long before Google Reviews! It has taken nearly two decades to continue to delight our customers resulting in calendar years 2020-2022 landing at an NPS score of 0.84 (NOTE: Apple has a 0.72 NPS Score!)
Ethical Renovation Companies

Paul is one of the founding members of an association that provides consumers with access to ethical Renovation companies, RenoMark Calgary. He has served on the RenoMark™ Council for several years, including chairing the Council in years past, and continues to ensure his team is always abreast of the latest Renovation trends and building code developments. He has served on the Renomark Council for many years, as well as Adaptive Home Council; to ensure the Pinnacle team is always abreast of the latest in both Renovation and Accessibility codes and bylaw developments. This focus resulted in Pinnacle Group being the first renovation company in Calgary to win the BBB Ethics Award; this nomination was anonymously submitted with Pinnacle Group as a Nominee, subsequently resulting in Pinnacle Group winning this prestigious Award.

“Probably the award that really sticks out, I think over the years, is the Better Business Bureau Ethics Award. That was the first time a renovator had ever won that award. We felt we had finally made some inroads in breaking down the paradigm of shoddy workmanship from dishonest renovators.”

Paul Klassen | CEO

Ready for Change? We can Help.

Let's Discuss Your ProjectSee our Work
01

Calgary Home Renovators Dedicated to Exceptional Craftmanship

Discover the art of transforming your home with Pinnacle Group, an award-winning Calgary home renovation company. With our unparalleled expertise and commitment to excellence, we specialize in delivering top-notch renovations that breathe new life into your living spaces. We take our role as one of the premier renovation companies in Calgary seriously, and we are always thrilled to offer tailored solutions that cater to unique lifestyles – from Bow Trail and the Beltline to Stoney Trail and beyond.

02

Custom Home Renovations Calgary Residents Trust

Do you want a balcony to watch the sunrises from your Tuscany home? How about accessible landscaping at a Hillhurst heritage house? At Pinnacle Group, we take pride in being the first choice in Calgary home renovators for discerning homeowners like you. Our team of architects, interior designers, and skilled tradespeople seamlessly collaborate to bring your dream home to reality; from custom-built homes to kitchen and bathroom renovations, we handle every aspect of your project with utmost professionalism and attention to detail.
03

Full-Service Calgary Renovation Projects

As a well-respected Calgary renovation company, we offer a comprehensive range of design and construction services to meet all your renovation needs. From basement remodeling to custom cabinetry and millwork built-ins, our team of professionals has the expertise to transform every corner of your home. We proudly offer our proprietary Design Discovery Process, which uncovers your motivations and desires for your home reno journey and allows us to create a truly remarkable space that exceeds your expectations.

04

Trustworthy and Transparent Home Renos in Calgary

At Pinnacle Group, nothing is more important than having trust and transparency in your home reno. Our written SCC Guarantee™ ensures that your project stays on schedule and within budget, providing you with peace of mind throughout the process. With nearly two decades of experience and a track record of satisfied clients, our commitment to excellence has earned us a reputation as one of the best home renovation companies in Calgary.

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Choose Pinnacle Group for Your Calgary Home Renovations

When you’re searching for renovation contractors in Calgary – whether you’re in Sundance, Springbank, or Sage Hill – choose Pinnacle Group as your trusted partner. We are completely dedicated to transforming your house into a forever home that reflects your unique personality and enhances your quality of life for years to come. Contact us today to take the first step with one of Calgary’s finest home renovators!

Frequently Asked Questions

What services do pinnacle renovations offer in calgary?
Pinnacle Renovations is a comprehensive design-build general contractor. We do renovations on entire homes – inside and out.  We also go beyond traditional services by offering luxurious custom cabinetry from our in-house cabinet shop. Additionally, our accessibility division specializes in renovations tailored for those with accessibility needs, and also ensure homes are future-proofed for the “forever home” concept.
How long does a typical home renovation project take to complete?
Project timelines are entirely dependent on the scope. For example, a bathroom renovation might take 4-6 weeks, while our typical renovations span 4-6 months. For those considering custom builds, our projects generally range from 12 to 18 months, depending on the complexity.
what sets pinnacle renovations apart from other renovation companies in clagary?
Our distinction lies in our unwavering commitment to trust and experience. With over 35 years in the industry, we’ve cultivated trust through third-party reviews and assessments, long before platforms like Google reviews or Homestars existed. We continuously improve by delving into customer feedback and take pride in our SCC 3way guarantee, ensuring cost, timelines, and start/completion dates are met without compromising quality.  In fact, we give ourselves a $400/day self-inflicted penalty for going over the timeline.  We have clients who say they don’t want us to rush the process to hit the date and therefore have worse quality of work but that isn’t how we work – we have systems in place to always avoid this.  We’ve hired the right people who embrace our system of TRUST.  We bring Return On Lifestyle not just Return On Investment.  We aren’t just in this to make money and move on.  We want to positively affect families for the rest of their lives.
do you provide free consultations for home renovation projects in calgary?
We offer a complimentary consultation to ensure our compatibility with your project needs. We understand the importance of working with a contractor you trust and feel comfortable with. Once we establish that we are a suitable match, we progress to a design retainer phase, where we provide a comprehensive project proposal. Going beyond a mere estimate, we engage in a complete project development process. Our multi-page proposal meticulously details every element of the project, leaving no aspect uncovered. It’s not just an estimate; it’s a guaranteed proposal aligned with our SCC standards.
can pinnacle renovations assist with design and material selection for my project?
Yes, our process includes a professional interior designer who collaborates with you on every project. This designer not only helps with design aspects but also accompanies you on shopping trips to make selections. This ensures that every element of your project comes together.