How to Achieve A 5-Star Renovation Experience – 5th Star Criterion (part A)

This is Part ‘A’ of the final instalment of our 5-part Series designed to overwhelm the odds in your favour when hiring your Renovation Professional for your Home Makeover project.

If you’ve followed our previous 5-Star Series; this posting will be covering what a 5-Star experience looks like when your project nears completion and beyond!
As your project nears completion and the finishing touches are being wrapped up, several things should be evident to you and your family. I am not going to paint a Pollyanna picture that everything will be dreamy perfect; this is the real world after all – not HGTV! However, if you have been working with a team of professionals dedicated to delivering a 5-Star experience, there are a few things you should be feeling as your project is wrapping up.

Given that statistically there are over 3000 touch points in a large scale renovation which include: scores of emails, an enormous paper trail, selection choices, phone calls, site meetings and the like. You should know unequivocally as your project comes in for landing that your renovation team has had, and now more than ever, has your family’s interests at the forefront of their minds. The word INTEGRITY should be part of your descriptive vocabulary; not discussions of horribly derailed timelines, massive cost over-runs and overall nausea at the thought of your project.

Sadly these discussions of disappointment are heard much too often around Dinner tables in Calgary.

Part ‘B’ to be continued on our next posting: Click Here!

On February 15, 2013   /   Renovations